Privacy policy
Last updated: March 16, 2026
This Privacy Policy describes how STOLL ART STUDIO (the “Site”, “we”, “us”, or “our”) collects, uses, and discloses your personal data when you visit www.stollartstudio.com (the “Site”), use our services, make a purchase there, or otherwise communicate with us regarding the Site (collectively, the “Services”).
For the purposes of this Privacy Policy, “you” and “your” refer to you as a user of the Services, whether you are a customer, a website visitor, or another individual whose information we have collected in accordance with this Privacy Policy.
Please read this Privacy Policy carefully.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the “Last updated” date, and take any other steps required by applicable law.
How We Collect and Use Your Personal Data
To provide the Services, we collect and use personal data as described below. The information we collect and use varies depending on how you interact with us.
In addition to the specific uses described below, we may use information we collect about you to communicate with you, provide or improve the Services, comply with applicable legal obligations, enforce applicable terms of service, and protect or defend the Services, our rights, and the rights of our users or others.
What Personal Data Do We Collect?
The type of personal data we obtain about you depends on how you interact with our Site and use our Services. When we use the term “personal data”, we mean information that identifies you, relates to you, describes you, or can be associated with you. The following sections describe the categories and specific types of personal data we collect.
Information We Collect Directly from You
Information that you directly submit to us through our Services may include:
Contact details – including your name, address, telephone number, and email address.
Order information – including your name, billing address, shipping address, payment confirmation, email address, and telephone number.
Account information – including your username, password, security questions, and other information used for account security.
Customer support information – including information you include in communications with us, for example when you send us a message through the Services.
Some features of the Services may require you to provide certain information about yourself directly to us. You may choose not to provide this information, but doing so may prevent you from using or accessing those features.
Information We Collect About Your Use
We may also automatically collect certain information about your interaction with the Services (“Usage Data”). For this purpose, we may use cookies, pixels, and similar technologies (“Cookies”). Usage Data may include information about how you access and use our Site and your account, including device information, browser information, information about your network connection, your IP address, and other information regarding your interaction with the Services.
Information We Receive from Third Parties
Finally, we may receive information about you from third parties, including vendors and service providers who collect information on our behalf, for example:
- Companies that support our Site and Services, such as Shopify.
- Our payment processors, who collect payment information (for example bank account, credit card or debit card information, and billing address) in order to process your payment, fulfill your orders, and provide you with the products or services you requested, so that we can perform our contract with you.
- When you visit our Site, open or click emails we send you, or interact with our Services or advertisements, we or third parties we work with may automatically collect certain information using online tracking technologies such as pixels, web beacons, software development kits, third-party libraries, and cookies.
Any information we receive from third parties will be treated in accordance with this Privacy Policy. Please also see the section below, Third-Party Websites and Links.
Use of Google Ads and Microsoft Clarity
We also use certain third-party tools on our website for analytics, marketing, and conversion measurement purposes. These include, in particular, Google Ads Conversion Tracking and Microsoft Clarity.
Google Ads Conversion Tracking helps us understand whether users perform certain actions on our website after clicking on an advertisement, for example submitting an inquiry or making a purchase. In this context, information such as IP address, device and browser information, referrer URL, page views, and conversions may be collected and processed.
Microsoft Clarity helps us better understand how our website is used. In particular, information about mouse movements, clicks, scrolling behavior, pages visited, technical device data, browser information, and IP address may be processed. Clarity may analyze sessions in pseudonymized form in order to improve the usability and performance of the website.
How We Use Your Personal Data
Providing products and services. We use your personal data to provide you with the Services and to perform our contract with you, including processing your payments, fulfilling your orders, sending you notifications relating to your account, purchases, returns, exchanges, or other transactions, creating, maintaining, and otherwise managing your account, arranging shipping, facilitating returns and exchanges, and enabling other features and functionality related to your account. We may also improve your shopping experience by allowing Shopify to match your account with other Shopify services that you may choose to use. In this case, Shopify processes your data in accordance with its Privacy Policy and Consumer Privacy Policy.
Marketing and advertising. We may use your personal data for marketing and advertising purposes, for example to send marketing and promotional communications by email, SMS, or post, and to show you advertising for products or services. This may include using your personal data to better tailor the Services and advertising on our Site and on other websites. If you are located in the EEA, the legal basis for these processing activities is our legitimate interest in selling our products in accordance with Art. 6(1)(f) GDPR.
For these purposes, we may also use third-party services, in particular Google Ads and Microsoft Clarity. These services help us measure advertising campaigns, better understand visitor behavior on our website, analyze user interactions, and optimize our marketing communications and our offering.
Security and fraud prevention. We use your personal data to detect, investigate, or take action regarding possible fraudulent, unlawful, or malicious activity. If you choose to use the Services and register an account, you are responsible for keeping your account credentials safe. We strongly recommend that you do not share your username, password, or other access details with anyone else. If you believe your account has been compromised, please contact us immediately. If you are located in the EEA, the legal basis for these processing activities is our legitimate interest in keeping our website secure for you and other customers in accordance with Art. 6(1)(f) GDPR.
Communicating with you and improving our services. We use your personal data to provide customer support and improve our Services. This is in our legitimate interest so that we can respond to you, provide you with effective services, and maintain our business relationship with you in accordance with Art. 6(1)(f) GDPR.
Cookies
Like many websites, we use cookies on our Site.
In addition to the cookies and similar technologies set by Shopify, our website may also use cookies or comparable technologies from third parties such as Google and Microsoft Clarity, depending on your consent settings. These technologies may be used in particular to analyze the use of the website, measure conversions, evaluate marketing activities, better tailor content and advertising, and understand website interactions.
Where legally required, the use of non-essential cookies and similar technologies takes place only on the basis of your consent. You may adjust or withdraw your consent at any time with future effect via the cookie settings on our website.
For specific information about the cookies that we use in connection with providing our store through Shopify, please visit https://www.shopify.com/legal/cookies. We use cookies to operate and improve our Site and our Services, including remembering your actions and preferences, to run analytics, and to better understand user interaction with the Services in our legitimate interest to administer, improve, and optimize the Services. We may also permit third parties and service providers to use cookies on our Site in order to better tailor the services, products, and advertising on our Site and on other websites.
Most browsers automatically accept cookies by default, but you can usually modify your browser setting to remove or reject cookies through your browser controls. Please keep in mind that removing or blocking cookies may negatively affect your user experience and may cause some of the Services, including certain features and general functionality, to work incorrectly or no longer be available. In addition, blocking cookies may not completely prevent how we share information with third parties, such as our advertising partners.
How We Disclose Personal Data
In certain circumstances, we may disclose your personal data to third parties for contract fulfillment purposes, for legitimate purposes, and for other reasons subject to this Privacy Policy. Such circumstances may include:
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with vendors or other third parties who perform services on our behalf (for example IT management, payment processing, data analytics, customer support, cloud storage, order fulfillment, and shipping);
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with business and marketing partners in order to provide you with services and advertise to you. Depending on the services used, these business and marketing partners may in particular include providers of advertising measurement, web analytics, and related services, such as Google and Microsoft. Our business and marketing partners use your data in accordance with their own privacy policies;
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when you direct, request, or otherwise consent to our disclosure of certain information to third parties, for example to ship products to you or through your use of social media widgets or login integrations;
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with our affiliates or otherwise within our corporate group, in our legitimate interest to run a successful business;
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in connection with a business transaction such as a merger or bankruptcy, to comply with any applicable legal obligations, including responding to subpoenas, search warrants, and similar lawful requests, to enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.
We disclose the following categories of personal data and sensitive personal data about users for the purposes described above in How We Collect and Use Your Personal Data and How We Disclose Personal Data:
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We do not use or disclose sensitive personal data without your consent or for the purpose of inferring characteristics about you.
With your consent, we disclose personal data for the purpose of carrying out advertising and marketing activities as follows.
Third-Party Websites and Links
Our Site may provide links to websites or other online platforms operated by third parties. If you follow links to sites not affiliated with or controlled by us, you should review their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or security of such websites, including the accuracy, completeness, or reliability of information found on those websites. Information you provide in public or semi-public areas, including information you share on third-party social networking platforms, may also be viewable by other users of the Services and/or users of those third-party platforms without limitation as to its use by us or by a third party. Our inclusion of such links does not, by itself, imply any endorsement of the content of such platforms or of their owners or operators, except as disclosed on the Services.
Children’s Data
The Services are not intended for use by children, and we do not knowingly collect personal data from children. If you are a parent or guardian of a child who has provided us with personal data, you may contact us using the contact details provided below to request deletion of that information.
As of the effective date of this Privacy Policy, we do not have actual knowledge that we “share” or “sell” personal data of individuals under 16 years of age as those terms are defined under applicable law.
Security and Retention of Your Data
Please note that no security measures are perfect or impenetrable, and we cannot guarantee “perfect security.” In addition, information you send to us may not be secure while in transit. We recommend that you do not use insecure channels to communicate sensitive or confidential information to us.
How long we retain your personal data depends on different factors, such as whether we need the data to maintain your account, provide the Services, comply with legal obligations, resolve disputes, or enforce other applicable contracts and policies.
Your Rights
Depending on where you live, you may have some or all of the rights listed below in relation to your personal data. However, these rights are not absolute and may apply only in certain circumstances. In some cases, we may refuse your request as permitted by law.
Right of access / information: You may have the right to request access to the personal data we hold about you, including details about how we use and disclose your data.
Right to deletion: You may have the right to request that we delete personal data we maintain about you.
Right to correction: You may have the right to request correction of inaccurate personal data we maintain about you.
Right to portability: You may have the right to receive a copy of the personal data we hold about you and, in certain circumstances and subject to certain exceptions, to request that we transfer it to a third party.
Right to object to sale, sharing, or targeted advertising: You may have the right to direct us not to “sell” or “share” your personal data or to object to the processing of your personal data for purposes considered “targeted advertising” under applicable privacy laws. Please note that if you visit our Site with the Global Privacy Control opt-out preference signal enabled, depending on your location, we will automatically treat this as a request to opt out of the “sale” or “sharing” of information for the device and browser you use to visit the Site.
Restriction of processing: You may have the right to request that we stop or restrict our processing of your personal data.
Withdrawal of consent: If we rely on your consent to process your personal data, you may have the right to withdraw that consent.
Where your consent relates to cookies, tracking technologies, or similar technologies, you may also withdraw or adjust this consent at any time via the cookie settings on our website with future effect.
Right to appeal: If we refuse to act on your request, you may have the right to appeal our decision. You may do so by replying directly to our refusal.
Managing communication preferences: We may send you promotional emails, and you can opt out of receiving these at any time by using the unsubscribe option displayed in our emails. If you opt out, we may still send you non-promotional emails, such as those about your account or orders.
You may exercise these rights as indicated on our Site or by contacting us using the contact details below.
We will not discriminate against you for exercising any of these rights. We may need to collect information from you to verify your identity, such as your email address or account information, before providing a substantive response to your request. Subject to applicable law, you may designate an authorized agent to make requests on your behalf to exercise your rights. Before accepting such a request from an agent, we may require the agent to provide proof that you have authorized them to act on your behalf, and we may also require you to verify your identity directly with us. We will respond to your request in a timely manner as required by applicable law.
Complaints
If you have complaints about how we process your personal data, please contact us using the contact details below. If you are not satisfied with our response to your complaint, depending on where you live, you may have the right to appeal our decision by contacting us using the contact details below or by lodging your complaint with your local data protection authority. For the EEA, you can find a list of the responsible supervisory authorities here.
International Users
Please note that we may transfer, store, and process your personal data outside the country in which you live. Your personal data is also processed by staff and third-party service providers and partners in those countries.
If we transfer your personal data outside Europe, we rely on recognized transfer mechanisms such as the European Commission’s Standard Contractual Clauses, or equivalent contracts issued by the relevant UK authority, unless the transfer is to a country that has been determined to provide an adequate level of protection.
Contact
If you have questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please call us or email us at mm.stoll.atelier@gmail.com, or contact us at:
Wannenweg 14/1, Gemmingen, 75050, DE
For the purposes of applicable data protection laws, and unless expressly stated otherwise, we are the controller of your personal data.