Terms of service

Overview

Welcome to STOLL ART STUDIO! The terms “we”, “us” and “our” refer to STOLL ART STUDIO. We operate this shop and website, including all related information, content, features, tools, products, and services (collectively, the “Services”) to provide you, the customer, with a personalized shopping experience. STOLL ART STUDIO is hosted on Shopify, enabling us to deliver these Services.

The following Terms and Conditions, together with the policies referenced herein (these “Terms”), govern your rights and responsibilities when using our Services.

Please read these Terms carefully, as they contain important information about your legal rights, including disclaimers of warranties and limitations of liability.

By accessing, interacting with, or using our Services, you agree to be bound by these Terms and our Privacy Policy [link]. If you do not agree, you may not use or access our Services.

 

1. Access & Account


By agreeing to these Terms, you confirm that you are of legal age in your jurisdiction and that you have given us your consent to allow your minor dependents to use the Services via your devices.

To use the Services, including browsing or purchasing from our online store, you may be required to provide personal information such as your email address, billing, payment, and shipping details. You affirm that all information provided is accurate, current, and complete, and that you are fully authorized to use such details.

You are solely responsible for maintaining the security of your account login credentials and for all activities under your account. You may not transfer, sell, or license your account to another person.


2. Our Products


We strive to display our products and services as accurately as possible. However, we cannot guarantee that the colors or appearance of products shown on your device will be accurate due to individual device settings.

We do not warrant that the quality or appearance of any product will meet your expectations or match what is displayed.

Product descriptions are subject to change without notice. We reserve the right to limit product quantities or discontinue any item at any time.

 

3. Orders


By placing an order, you are making a purchase offer. STOLL ART STUDIO reserves the right to accept or reject your order at its sole discretion and for any reason. Your order is considered accepted only once it has been confirmed by STOLL ART STUDIO. Acceptance of your order is subject to the successful receipt and processing of your payment.

Please review your order carefully before submitting it, as STOLL ART STUDIO may not be able to accommodate cancellation requests once an order has been accepted. If we are unable to accept, modify, or cancel an order, we will attempt to contact you via the email address, billing address, and/or telephone number provided at the time of ordering.

Returns or exchanges are processed exclusively in accordance with our return policy.

You represent and warrant that your purchases are intended for personal use or household use only, and not for commercial resale or export.

 

4. Prices and Billing

Prices, discounts, and special offers are subject to change without prior notice. The price charged for a product or service will be the price in effect at the time the order is placed and will be stated in your order confirmation email.

Unless expressly stated otherwise, listed prices do not include taxes, shipping charges, handling fees, customs duties, or import taxes. These costs will be added at checkout where applicable.

Prices listed in our online store may differ from those in physical stores, on other websites, or third-party marketplaces. From time to time, we may offer promotions that affect pricing. These promotions may be subject to terms that differ from these Terms. In the event of a conflict between promotional terms and these Terms, the promotional terms shall prevail.

You agree to provide current, complete, and accurate purchase, payment, and account information for all purchases made in our store. You also agree to promptly update your account and other details, including your email address, credit card numbers, and expiration dates, so that we can complete your transactions and contact you as needed.

You represent and warrant that:
• (i) the payment information you provide is truthful, accurate, and complete;
• (ii) you are authorized to use the payment method provided;
• (iii) charges incurred will be honored by your payment provider;
• (iv) you will pay all charges at the posted prices, including applicable shipping, handling, and taxes.

 

5. Shipping and Delivery


We are not liable for any delays in shipping or delivery. All delivery times provided are estimates only and are not guaranteed.

We are not responsible for delays caused by shipping carriers, customs clearance, or other circumstances beyond our control. Once we hand over the products to the shipping provider, ownership and the risk of loss transfer to you.

 

6. Intellectual Property


Our Services — including, but not limited to, all trademarks, trade names, text, graphics, images, illustrations, product reviews, video and audio files, and the design, selection, and arrangement thereof — are the property of STOLL ART STUDIO, its affiliates, or its licensors, and are protected by applicable U.S. and international copyright, trademark, patent, and other intellectual property laws.

These Terms grant you a limited, non-exclusive, non-transferable license to access and use the Services for personal, non-commercial purposes only.

You may not copy, reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any material from the Services without prior written permission from us, unless expressly permitted by law.

Except as explicitly stated in these Terms, no rights or licenses are granted to you in relation to any trademarks, copyrights, patents, or other intellectual property belonging to STOLL ART STUDIO, Shopify, or any third party.

Unauthorized use of the Services may violate applicable laws and could result in civil or criminal penalties.

The names, logos, product and service names, designs, and slogans of STOLL ART STUDIO are trademarks of STOLL ART STUDIO or its affiliates or licensors. You may not use them without our prior written permission.

“Shopify” and all related names and logos are trademarks of Shopify Inc.
All other names, logos, and marks on the Services are the trademarks of their respective owners.

 

7. Optional Tools

You may be given access to third-party tools through the Services which we do not monitor, control, or influence in any way.

You acknowledge and agree that we provide access to such tools “as is” and “as available” without any warranties, representations, or conditions of any kind and without any endorsement.
We shall not be liable for any issues arising from or relating to your use of optional third-party tools.

Your use of such tools offered through the website is entirely at your own risk and discretion. You are responsible for familiarizing yourself with and approving the terms and conditions under which those tools are provided by the relevant third-party provider(s).

We may also, in the future, offer new features and services through the website (including the release of new tools and resources). Such new features and services shall also be subject to these Terms and Conditions.

 

8. Third-Party Links

The Services may contain content or hyperlinks to websites that are provided or operated by third parties, including embedded features from third-party services.

We are not responsible for examining or evaluating the content or accuracy of materials from third-party websites that you access at your own discretion. If you choose to leave our Services and access third-party materials or websites, you do so entirely at your own risk.

We are not liable for any damages or losses arising from your use of or access to third-party websites or purchases made from them — including products, services, resources, or content.

You should carefully review the terms, conditions, and policies of any third-party site before engaging in any transaction.
Any complaints, claims, concerns, or questions regarding third-party products should be directed to the third party.



9. Relationship with Shopify

NOTE TO CUSTOMERS: This section accurately describes the relationship between Shopify and our store.

STOLL ART STUDIO is powered by Shopify, which allows us to provide you with our Services. However, all sales and purchases you make in our store are made directly with STOLL ART STUDIO.

By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of the transactions between you and STOLL ART STUDIO — including any injuries, damages, or losses arising from products or services purchased.

You explicitly release Shopify and its affiliates from all liability related to your purchases and transactions with STOLL ART STUDIO.

 

10. Privacy Policy

All personal data collected through the Services is subject to our Privacy Policy, which can be viewed [here].
In addition, certain personal data may be subject to Shopify’s Privacy Policy, which can be viewed [here].

By using the Services, you confirm that you have read and understood both privacy policies.

Because the Services are hosted by Shopify, Shopify collects and processes personal data related to your access and use of the Services in order to operate and improve the platform.
Any data you submit through the Services may be shared with Shopify and relevant third-party service providers, which may be located in countries different from your own, to ensure functionality and fulfillment of services.

For more information on how we, Shopify, and our partners use your data, please consult our full Privacy Policy.

11.  Feedback

If you submit, upload, post, email, or otherwise send us any ideas, suggestions, reviews, proposals, plans, or other content (collectively, “Feedback”), you grant us a perpetual, worldwide, sublicensable, royalty-free license to use, reproduce, modify, publish, distribute, and display such Feedback in any medium and for any purpose, including commercial purposes.

This includes, for example, using Feedback to operate, improve, and promote our Services and fulfill our legal or contractual obligations.

You represent and warrant that:
• (i) You own or have full rights to the Feedback you submit;
• (ii) You have disclosed any compensation or incentives received in connection with your Feedback;
• (iii) Your Feedback complies with these Terms.

We are not obligated to:
1. Keep Feedback confidential,
2. Compensate you for your Feedback, or
3. Respond to it.

We reserve the right — but are not obligated — to monitor, edit, or remove Feedback we deem unlawful, offensive, threatening, defamatory, libelous, pornographic, obscene, or otherwise objectionable, or that violates intellectual property or these Terms.

You warrant that your Feedback does not infringe any third-party rights, including copyrights, trademarks, privacy, or publicity rights.
You also confirm that your Feedback is free from defamatory, unlawful, or harmful content and does not contain viruses or malicious code that could affect the operation of our Services.

You may not use a false email address, impersonate anyone, or mislead us or third parties about the origin of any Feedback.
You are solely responsible for the accuracy and content of your Feedback.
We assume no liability for any Feedback submitted by you or any third party.

 

12. Errors, Inaccuracies, and Omissions

Occasionally, the information provided through the Services may contain typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, promotions, offers, shipping charges, delivery times, and availability.

We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders if any information on the Services is inaccurate — at any time and without prior notice (including after you have submitted your order).


13. Prohibited Uses

You may use the Services only for lawful purposes and in accordance with these Terms.
You agree not to use the Services:
• (a) For any unlawful or malicious purposes;
• (b) To violate any international, national, regional, or local regulations or laws;
• (c) To infringe upon or violate our intellectual property rights or those of others;
• (d) To harass, abuse, insult, harm, defame, slander, intimidate, or discriminate against others;
• (e) To submit false or misleading information;
• (f) To upload or transmit material that violates these Terms;
• (g) To distribute unsolicited advertising or spam, including “junk mail,” “chain letters,” or similar solicitations;
• (h) To impersonate another person or entity, or to falsely state or misrepresent your identity;
• (i) To engage in any activity that interferes with or disrupts the Services, or that may harm STOLL ART STUDIO, Shopify, or other users.

You also agree not to:
• (a) Upload or transmit viruses or malicious code;
• (b) Reproduce, duplicate, copy, sell, resell, or exploit any part of the Services without our express written permission;
• (c) Collect or track the personal information of others;
• (d) Engage in any phishing, crawling, scraping, or data-mining activities;
• (e) Circumvent or violate the security features of the Services, any related websites, other sites, or the internet.

We reserve the right to suspend, disable, or terminate your account without notice if we determine that you have violated any provision of these Terms.

 

14. Termination

We may terminate this agreement or your access to the Services (or any part thereof) at any time, without notice, at our sole discretion.
You will remain liable for any amounts due up to the date of termination.

The following sections will survive termination: Intellectual Property, Feedback, Termination, Disclaimer of Warranties, Limitation of Liability, Indemnification, Severability, Waiver, Entire Agreement, Assignment, Governing Law, Privacy Policy, and any other provisions that by their nature are intended to survive termination.



15. Disclaimer of Warranties

The information provided through the Services is intended for general informational purposes only.
We make no guarantees regarding the accuracy, completeness, or usefulness of such information.
Any reliance on the content is at your own risk, and we disclaim all liability arising from such use by you or any third party.

Unless expressly stated otherwise by STOLL ART STUDIO, the Services and all products offered through the Services are provided “as is” and “as available”, without any representations, warranties, or conditions of any kind — either express or implied.

This includes, but is not limited to, implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

We do not guarantee that your use of the Services will be uninterrupted, timely, secure, or error-free.

Some jurisdictions do not allow limitations on implied warranties, so the above disclaimer may not apply to you in full. 

 

16. Limitation of Liability

To the maximum extent permitted by law, STOLL ART STUDIO, our partners, directors, officers, employees, affiliates, agents, contractors, service providers, and licensors — as well as Shopify and its affiliates — shall not be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind.

This includes, but is not limited to:
• Lost profits,
• Lost revenue,
• Lost savings,
• Loss of data,
• Replacement costs,
• Or any similar damages,

whether based in contract, tort (including negligence), strict liability, or otherwise — arising from your use of the Services or products obtained through the Services, or for any other claim related in any way to your use of the Services or any product.

This includes any errors or omissions in content or any loss or damage of any kind incurred as a result of using the Services or any content (or product) posted, transmitted, or otherwise made available through the Services — even if we have been advised of the possibility of such damages.


17. Indemnification

You agree to indemnify, defend, and hold harmless STOLL ART STUDIO, Shopify, and our affiliates, partners, officers, directors, employees, agents, contractors, licensors, and service providers from any and all losses, liabilities, claims, damages, or expenses (including reasonable attorneys’ fees) arising out of or related to:
1. Your breach of these Terms or the documents they reference;
2. Your violation of any law or the rights of a third party;
3. Your use of or access to the Services.

We will notify you of any such claim, provided that failure to give prompt notice does not relieve you of your obligations unless you are materially prejudiced by the delay.

We may, at your expense, assume the exclusive defense and control of any claim. However, we will not settle any claim without your prior consent, unless it imposes no non-monetary obligations on you.
You agree to cooperate as reasonably requested in the defense of any such claims.

18. Severability

If any provision of these Terms is found to be unlawful, void, or unenforceable, that provision shall still be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed severed from these Terms.

Such a determination shall not affect the validity and enforceability of any remaining provisions.


19. Waiver & Entire Agreement

Our failure to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.

These Terms — along with any policies or operating rules posted by us on the website or in relation to the Services — constitute the entire agreement and understanding between you and us, and govern your use of the Services, replacing any prior or contemporaneous agreements, communications, and proposals (whether oral or written) between you and us, including previous versions of these Terms.

Any ambiguity in the interpretation of these Terms shall not be construed against the drafting party.

 

20. Assignment

You may not assign, transfer, or delegate these Terms or any of your rights or obligations under these Terms without our prior written consent.
Any attempt to do so will be considered null and void.

We may freely assign, transfer, or delegate these Terms and any of our rights and obligations without notice or your consent.


21. Governing Law

These Terms and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws and jurisdiction of the country in which STOLL ART STUDIO is headquartered.

You and STOLL ART STUDIO agree to submit to the exclusive jurisdiction and venue of the national or regional courts located in that country.

 

22. Headings

The headings used in these Terms are included for convenience only and shall not affect the meaning or interpretation of any provision.


23. Changes to the Terms and Conditions

You can review the most current version of the Terms and Conditions at any time on this page.

We reserve the right to update, change, or replace any part of these Terms at our sole discretion by posting updates on our website.
It is your responsibility to check our website periodically for changes.

We will notify you of any material changes to these Terms in accordance with applicable law.
Such changes will take effect on the date specified in the notice.

By continuing to use or access the Services after changes have been posted, you agree to the revised Terms.


24. Contact Information

If you have any questions about these Terms and Conditions, you may contact us at:
Michael Alexander Stoll 
Email: art@stollartstudio.com
Address: Wannenweg 14/1, 75050 Gemmingen, Germany
VAT No.: 65398/14043
VAT ID: DE456266089